Payments & Invoicing

When asking for an overdue invoice, it’s helpful to be considerate and understanding of your customer’s situation. Email is usually the first point of contact, but if that doesn’t work, you can try a phone call or speak with them in person. It’s important to state the original payment terms that were set so that your customer understands their obligations.

Ezypay removes the need for manual invoices by automating both the payment collection process and pre-debit reminders to improve payment collection and cash flow without the need to regularly chase up customers.

Payment terms should be clear and concise to avoid confusion and non-payment of invoices. Include specific details of the payment terms (invoice due date and amount) and clearly specify the terms if a payment is late. Ensure these are visible and avoid hiding them in the fine print.

When creating a payment plan in Ezypay, you can simply set your desired direct debit instructions such as frequency of payments, amounts to be collected and payment methods. These instructions will then be outlined on your customer’s invoice.

Invoice payment terms define the boundaries and obligations for a payment. When writing the payment terms, it is important to include the final balance (if there is one), the debit amount, debit frequency, debit date/day and any further instructions for payment. It is also important to outline any penalties such as late or failed payment fees that the customer may face.

When using Ezypay, the invoice payment terms can be automatically delivered via email when a customer signs up for a payment plan, saving you from generating and sending these yourself time and time again.

Depending on the volume of customers and how your invoices are being sent out, you could opt for a manual solution using tools like spreadsheets, calendars and accounting books, or you could make use of accounting software to simplify the process. Many payment providers will provide dashboards and reports to help you keep track of your customer payments.

Ezypay offers a dashboard and multiple reports to track customers, invoices and payments. These reports provide you with much-needed visibility to answer the most common and crucial financial concerns and queries.